Introduction

Raphael Logistics Tanzania Ltd is a complete solution provider for lifting, transporting, installing, ballasting, jacking, weighing large loads and transporting heavy and wide loads. Based in East Africa, we co-ordinate operations across the continent from our head office located in Dar Es Salaam, Tanzania.
Along with our invaluable local knowledge we pride ourselves on our site values of ingenuity, responsibility and flexibility. We take our responsibility for the quality of our processes very seriously and are devoted to keeping risk to an absolute minimum while adapting to changing conditions and new challenges with competence and agility.

Mission

Our mission is to become one of the leading logistics service providers while working for the progress and development of the logistics industry in Tanzania and the whole of East Africa.

Vision

Our vision is to become among the biggest and most reliable logistics service providers not just in Tanzania but across the whole of the region. We want the name Raphael Logistics Tanzania Ltd to continue to be synonymous with quality by delivering our services with speed, efficiency and grace.

Letter from our CEO and Managing Director

Dear client,
As we celebrate another milestone since the inception of Raphael Logistics in 2003, I’m thrilled, honored and proud to write this letter to you.
Since 2003 the company Raphael Logistics has worked toward creating a strong reliable and customer oriented image, that is unlike many other a differentiated handling experience offering clients reliable service time conscious and coupled with emphasis on safety from our well compensated and well trained staff.
Our culture is bestowed through our long-term commitment to our mission; we’ve become a company known for its dedication to good service and quality. We enjoy an unparalleled reputation for service excellence and driving our business forward with innovation, integrity and professionalism. Our business mantra and unconditional commitment to service is supported by an experienced team of professionals whose priority is safety to the community,environment and cargo.
Today, Tanzania economic trends have changed and showing greater gains in areas of Infrastructure, Energy – Oil and Gas as well as Power generation; for that reason, we, at Raphael Logistics in order to recognize that we have reorganize our services in order to exceed both your expectations and meet your objectives at very competitive prices.
Our improved website, new equipment- fostered by partnership with large American suppliers, sets yet another mark of our ability to deliver better service to both small and specializedclients. We would like to invite you to try our new machines and use our recently improved web services to experience our new fleet and place quotes for your convenience; while Our 24/7 response team will be ready to assist you in case you encounter any challenges to find a working solution.
Lastly, as one of our esteemed customers, we would like to obtain your opinion to help us improve our service, feel free to document your concerns on the survey box section of our website. We guarantee you, we will respond within 24 hours.
We appreciate the opportunity to serve you and we are looking forward to sharing with you every change that will positively impact our ability to serve you best.

Sincerely

Raphael Robert Tesha.